To view and manage your website’s registered shoppers click Shoppers in the left sidebar menu and select User List. Here you will see a list of all the registered users. Right here in the listing you can view their email address, name, shopper group and last visited date. You can also login using their credentials by clicking the green icon in the Login column. You may need to do this when client requests to have their order modified or is experiencing an issue during login.
To view more information on any user simply click their email.
In the User Settings you may change the users shopper group manually, and have the option to notify the user of changes.
In the User Information tab, you may edit or update their info as well as block the user if you find their activity suspicious.